Synerall CRM & billing solution
Synerall is a modern and advanced CRM, billing and eCommerce solution for utilities that maximizes the return from the customer base of the utility. Synerall is coherent with EU requirements for software solutions for energy companies and also provides modern solutions for the energy, gas, water and heating utilities. The solution is modular and scalable and can be built according to the business needs. Synerall is suitable for smaller municipalities as well as for big energy companies. Our philosophy is to provide easy and transparent business application services for companies being active on the energy market. The world is moving towards smart energy and new challenges are facing utilities in the energy sector. Utility business processes are changing too. The Market needs to know, how energy is produced and delivered.
Synerall provides Utility solutions for all market roles in the energy sector.
The solution is modular and easy to implement. Synerall is integrated with other systems via webservices,
XML, SOAP, text messaging and ESB.
Examples for 3rd party integrations:
- Tekla Xpower
- Landis+Gyr smart metering
- Add Group smart metering
- Iskraemeco smart metering
- innovaphone VoIP/CC systems
- Bankingsystems like Swedbank, SEB
- Microsoft Dynamics NAV (Navision)
- Ediel Messaging
- Itella Postal Services
Web portals
The new, interactive and user-friendly web portals from Synerall guarantee transparency and give a complete overview of consumption data of residential and business customers. Smart metering consumption data, energy costs, CO2 emission, invoices, notices and more are displayed optimally. Special offers and e-commerce tools can be added to a web portal. Consumers can track energy consumption and get information at any time, – via the Internet or a smartphone, they can control their consumption in real time.
Net Group has a high level of e-commerce and service experience with 24/7/365 automated self-service portals. Net Group has developed multiple B2C web shops, B2B portals and e-commerce product management systems like Synerall – a CRM and invoice management solution for companies, including interactive web portals for residential and business customers. Thanks to automated customer management, administration costs are kept low. For example, a web shop enables customers to make lease purchases of online goods and pay for them later, after receiving an invoice for the services.
The integration of smartphone and digi TV
Energy consumers request detailed information regarding energy consumption and can now experience realtime energy control with Synerall on smartphones. Smart energy goes mobil with smart mobil integration for utilities. Synerall – Smartphone functionalities:
- Energy consumption
- Day / Week / Month / Year
- Consumption costs
- Consumption statistics
- Comparative value
- SMS warnings
- Online banking
- Invoice information
- Messages
- eCommerce
Synerall enables to show consumption data on a TV screen.
More infos: www.synerall.com.