Key challenges

Scattered data

Toyota Baltic’s cars’ storage and sales data was scattered over different databases. There was no clear central overview of sales funnel and storage situation. It made selling cars complicated for Toyota and its retailers.

Data duplications

Toyota Baltic’s cars’ storage and sales data was scattered over different databases. There was no clear central overview of sales funnel and storage situation. It made selling cars complicated for Toyota and its retailers

Delays in data exchange

In order to have an overview of vehicles on sale, car dealers had to download Excel or PDF documents and afterwards upload updates to the system. This created delays in data exchange resulting in unhappy sales representatives and customers.

Net group response

Fully digitalised system instead excel sheets

In order for more than 1,000 sales reps to flourish and 20,000 end-users to have the best possible service, Net Group helped Toyota Baltic to migrate managing their business from Excel sheets to a fully digital solution, where databases are up-to-date 24 hours a day, 7 days a week.

Value gained

No more back-and-forth emails

Instead of emailing Excel sheets back and forth, sales reps now just have to log into the system to have a detailed overview of their sales funnel.

Business performance on your fingertips

Smart business intelligence dashboards help each level on exectutives and team players to focus their activities.

All in one place

Solid and clear back-office systems improved internal efficiency. No more running separately 15 websites in different languages, and for various target audiences that each used their own dataset.